The Personal Outcomes journey can be traced back over a number of years, from initial research on the outcomes important to people using services and carers, through the piloting of the research outputs in practice settings, to the development of an organisational approach.
A long term research programme on user and carer outcomes at the University of York began in 1996 conducted by the Social Policy Research Unit (SPRU). This informed a UK wide research study, based at the University of Glasgow from 2004 to 2006 and including older people, people with learning disabilities and people using mental health services.
Through these projects, change, process and quality of life outcomes were identified. The resultant framework of outcomes important to adults living in the community was later augmented by frameworks for unpaid carers and for people living in care homes.
Development of an Organisational Approach
You can download a report from the early stages of the Project from our Evidence and Learning Section.
From 2008 it was clear that what was required was more than a ‘toolkit’ and training, but an organisational approach to embedding outcomes. This has been a key focus for the developmental work since, encompassing the 3 core practice components of engaging, recording and using information.
Various national agencies now support the continuing embedding and development of outcomes in practice. In 2015, they came together to form the Personal Outcomes Network Coordinating Group.