The Personal Outcomes journey can be traced back over a number of years, from initial research on the outcomes important to people using services and carers, through the piloting of the research outputs in practice settings, to the development of an organisational approach.
A long term research programme on user and carer outcomes at the University of York began in 1996 conducted by the Social Policy Research Unit (SPRU). This informed a UK wide research study, based at the University of Glasgow from 2004 to 2006. This resulted in development and testing of a tool to assess the effectiveness of partnerships from the individual perspective. This research included older people, people with learning disabilities and people using mental health services.
Through these projects, change, process and quality of life outcomes were identified. The resultant framework of outcomes important to adults living in the community was later augmented by frameworks for unpaid carers and for people living in care homes.
Piloting with Partnerships
From July 2006, the Joint Improvement Team commissioned the researchers who worked on the outcomes project at the University of Glasgow, to embed personal outcomes in practice You can download a report from the early stages of the Project (previously UDSET) from our Evidence and Learning Section.
Development of an Organisational Approach
During 2008 it became clear that what was required was more than a ‘toolkit’ and training, but rather an organisational approach to embedding outcomes.This has been a key focus for the developmental work since, encompassing the 3 core practice components of engaging, recording and using information.
The researchers have continued to take a collaborative and organisational approach to embedding outcomes through research and development work and knowledge exchange, and various national agencies now support the continuing embedding and development of outcomes in practice. In 2015, they came together to form the Personal Outcomes Network Coordinating Group.