Leading for outcomes: a guide
This leadership guide is aimed at team leaders, managers and people in training roles. It provides support and training materials for leading staff in social services and related disciplines to practice in an outcomes-focused way.
This guide is primarily addressed at those working in adult social care.
A range of useful materials to support leadership for outcomes is available here on the Iriss website:
Step into Leadership
The Scottish Social Services Council website, Step into Leadership, is designed to help you find resources and information to develop your leadership skills. The site is designed for frontline workers, people that use services, as well as managers and strategic leaders working in health and social care.
Staff supervision resources
We worked with colleagues in North Lanarkshire in 2010 to produce a guide to support an outcomes approach in support and supervision for practitioners:
In 2013 we worked with East Renfrewshire CHCP to develop a simple one page tool to use with practitioners in supervision. This tool was adapted from a version developed in South Lanarkshire to support reflective practice. The 2013 version includes a an outcomes focus. The brief tool and guidance can be adapted to suit local purposes
A key concern for staff and manager in trying to focus on what matters to people is to be able to work in a balanced way with risk. This includes balancing what matters TO the person as well as what matters FOR them.
The SSSC resource A Risk Worth Taking includes three diverse scenarios which required thinking about risk enablement in the context of service integration, a changing policy landscape and resource constraints. The resource includes expert comments on each scenario to help people think through their position on risk and outcomes in different situations. The facilitation guide can support team learning.
The Personal Outcomes Network held a workshop in September 2019 which focused on risk enablement. Presentations and tools shared that day are available here.
June Gordon and Janet Thompson, NHS Grampian, shared their risk enablement tool